A lot of persons who start using their very first web hosting account, or switch companies, normally have queries in regards to how certain operations are performed or encounter obstacles when setting up various things such as e-mails, site settings, and so on. This is why, lots of hosting providers have compiled documentation with popular questions and issues so as to help their clients get information quickly and easily. Consequently, the customer service staff representatives can concentrate on real problems that certain customers may be encountering, because the solution for the minor things will be available online and customers can deal with them without getting in touch with the technical support team. Having in-depth documentation is critical, especially for new clients without any previous experience at all, since the hosting service entails a multitude of features and many people can get perplexed about what to do. A good information repository can both help you execute the procedures that you want and get to know how the web hosting service works as a whole.

Extensive Online Documentation in Website Hosting

Our website hosting plans feature an exhaustive knowledge base where you can find info about all the complications that you may stumble upon and their resolutions. You can find out how to create and administer an electronic mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your mail client are accurate, but nonetheless you’re unable to send emails, for example. We have done our best to be as exhaustive as possible and to cover all the available options in order to help you save time and efforts and to present you with different solutions for every single issue. The knowledge base features informational articles too – both general ones about the hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific features and functions in each section of the Control Panel, whereas if you’d like to browse the complete archive of articles, you should go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers come bundled with a rich article repository where you can find any info that you may need about our web hosting services or about the Hepsia Control Panel that we use. We’ve created it based on the feedback that we’ve acquired from our customers through the years and, hence, our articles cover specific problems that you may run into and propose the best means of resolving them, for example getting a 500 Internal Server Error message or being unable to send email messages from your computer even though you have the correct SMTP settings. The articles are available in every section of the Control Panel and you can examine them at any moment. They can help you boost your knowledge not only about our platform, but also about the web hosting service as a whole, as they include how-to guides and general info such as what cron jobs or file access permissions are.