A live chat is among the channels of communication supplied by some website hosting suppliers as a part of their support service. Determined by the provider, the chat is used for billing, pre-sales and/or tech support. This method of contact is quicker in comparison to a support ticket and it'll make it much less likely to misspell or misunderstand anything compared to a telephone call with a representative. What's more, when the issue that you experience requires some time to be examined and taken care of, you are able to do something different at the same time instead of just waiting, like you'd have to do if you call. Also, you can use a live chat support service totally free provided that you have world wide web accessibility even if your hosting provider is located in another country and they do not have a local telephone number that you can call.

Live Chat Support in Website Hosting

We supply a live chat support service for all of the website hosting that we offer and we are able to help you with almost everything live. If you do not have an account with our company yet, we will give you more details about the packages to help you to get the most suitable plan. In case you are an existing client, we're able to help you with any general or billing issue along with with multiple common technical problems, such as an e-mail address installation in a desktop email client. If you are unable to phone us for whatever reason or you're in a country where we don't have a local phone number, the live chat is the best choice to contact us. Of course, some situations require longer time to examine and test, which means that you will need to open a ticket to our technicians, but nonetheless, we will save your time and help you with numerous issues on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we supply is online every day, even on weekends and holidays. It's the most effective way to learn more about our Linux semi-dedicated servers if you do not have an account yet or to get some problem resolved in case you're a client and our customer support agents will assist you promptly regardless of the time of the day you join our chat. In case you're hestitating which plan is better for your web sites, in case you need a piece of advice whether you should acquire a specific upgrade and how to obtain it or when you have problems setting up an e-mail account on your computer, you're able to contact us and we will give you the necessary information as soon as possible. The live chat is accessible even after our phone lines are off for the day, therefore when you have an account with us, you can be certain that you will always enjoy instant help with any kind of question or trouble that comes up.