There are plenty of website hosting providers out there, however many of them are resellers that have minimal resources, particularly when it comes to support. A way to distinguish them is the option to reach the company over the phone. The type of support that you'll get via this particular method of communication may vary depending on the supplier - some provide professional phone support, various others offer common and customer support only since some issues are more time-consuming and it's more convenient to be resolved through a support ticket, particularly when the situation needs to be escalated. Nonetheless, it's good to know that you can reach your web hosting supplier as there're a lot of small matters which can be taken care of efficiently and in a very timely manner through a telephone call, not mentioning that you'll be able to get more info for the services even before you become a customer.

Phone Support in Website Hosting

In case you decide to use one of our website hosting, you'll be able to speak with our support team via phone for 14 hrs a day. We can assist you in choosing the ideal package for your websites because we believe that it's better to discuss such issues with a live person. In case you already own an account, we will help you with any kind of sales/billing questions and general issues, even with some tech matters that do not require a long time or escalation to an administrator since it is better to open a support ticket for time-consuming troubles so as to have the entire correspondence in one place. We have telephone numbers in the United States of America, the UK and Australia, so you'll be able to call the one you prefer and talk to our representatives.

Phone Support in Semi-dedicated Servers

When you need more information regarding the Linux semi-dedicated servers that we supply, you're able to call one of the three support lines that we have worldwide - in the United States, the United Kingdom and Australia. In this way, you have the option to check in advance if our solutions will be suitable for your sites. If you're already our customer and you've got a semi-dedicated account, you will be able to reach us over the phone for fourteen hours daily about any type of billing or common matters. For strictly technical matters you will need to take advantage of our ticketing system to get in touch with our technical support as sometroubles just need additional time to be resolved, but we can assist you over the phone with countless minor technical problems as well, saving you time and efforts.