A 99.9% Server Uptime
The chief benefit of establishing your very own website hosting system is that you don’t need to worry about compatibility issues – you set up a particular set of software tools in such a way so as to be compatible with a specific set of hardware parts. The result is something a whole lot more solid and reliable, since there are much less potential chances of failure. We’ve built our cloud hosting platform using time–proven hardware elements in addition to a seriously modified version of SELinux so as to set up an exceptionally risk–free home for your own personal web sites.
For this reason, with all our website hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it’s very important that you also build your own network architecture. For this reason, we set up a custom–configured internal network in all our data center facilities. Relying on top–class Juniper switches and routers, our internal network allows for flabbergastingly fast data transmission speeds and is fully redundant.
This way you can enjoy a 99.9% network uptime in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, irrespective of which web hosting package you’ve opted for.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have given our best to lower all potential risks with our cloud hosting packages and irrespective of the fact that our company offers top–quality customer support, there are instances when the customer is simply not satisfied with what we have to offer. Or he wants to upgrade to a more powerful web hosting service, such as a VPS server or a dedicated server.
This is why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t completely happy, you will get a full refund.
24/7 Technical Support
In case you have a hosting company, your technical support engineers are of crucial importance. This is the reason why we’ve carefully hand–picked a highly practiced group of tech support engineers, each with several years of practice behind his back. With their help, our company offers 24x7 support with all our web hosting packages.
And not just that, we offer a 1–hour response time guarantee. All tech support questions are answered in under an hour and our average response time is less than twenty minutes!