Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • In the Control Panel you can find a comprehensive Help Center section offering plenty of how–to articles and regularly asked questions. They are answered by our support team of experienced technicians. Just fill in your question and our smart software will return the best answer.

  • Top quality support service
  • Educational Video Clips

  • If you would like to watch how an action is fulfilled or how an issue is dealt with, instead of just reading about it, then examine our collection of step–by–step video tutorials. They cover a variety of issues and will help you quickly find your way around the Control Panel.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24–7 help desk support service and a 60–minute response guarantee. Our well–trained techs will be online for you 24–7 to attend to your questions and to fix any issue that you might possibly face. Just open a customer support ticket from the Help Center and we’ll get back to you straight away.