1 hour ticket response
We are committed to supplying a fast and appropriate solution to every helpdesk ticket submitted by a customer. Our skillful client support team members will review your question and will think of the most effective solution. We offer a 1–hour response time guarantee for all tech support tickets. Actually, our average support ticket response time has proved to be twenty minutes.
An Excellent Technical Support Service
We’ve got a team of web hosting support engineers who are eager to answer all your requests whenever you are in need of assistance. Most of our tech support staff members have several years of experience in the website hosting niche, which implies that you can always rely on quick and in–depth answers to your queries.
A User–Friendly Help Center
Integrated into the Control Panel is an intuitive Help Center, which features a variety of information sources. You can search through a routinely updated knowledge base offering web hosting account management articles and website administration articles, check the educational video tutorials or take a glance at the F.A.Q. database.