Customer Support Channels
A 1–hour Response Guarantee
We supply a 1–hour answer warranty with all of our website hosting packages, meaning that each help question you send is going to be reacted to in less than 60 minutes max. Our support team members have been taught to efficiently overcome any case and to give you prompt information on any trouble that you may have.
A Top–quality Support Service
You could email us 24x7x365 with any problem you could have relevant to our offerings. Now we have qualified professionals available constantly to provide support anytime required. You could use the ticketing system or post an e–mail any time, or you can pick up the phone or make use of the live chat through working hours.
An Intuitive Help Section
Our Control Panel gives you a huge know–how base that’s incorporated into all areas. In each section, you’ll find a Help button which will load for you a selection of step–by–step lessons on how to apply a specific function or perform a certain action. Also, we have crafted tutorial films so you’re able to get a better idea of the Control Panel’s interface.